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FAQ

CBD Questions

CBD is short for Cannabidiol. CBD is a cannabinoid (1 in 113) derived from the cannabis plant. It’s naturally occurring substance that can be ingested or applied on the skin. All CBD is derived from the Hemp plant.

Our bodies have a system which is comprised of receptors that interact with CBD. It is called the Endocannabinoid System (ECS). We have two receptors known as CB1 receptors and CB2 receptors.

CB1 receptors are concentrated in the brain and central nervous system. These are key parts of the body that maintain core functions such as motor activity, pain perception, stress response and memory.

CB2 receptors are widely distributed throughout the peripheral organs in the body, serving as core components in the immune system, muscular system and cardiovascular system.

When CBD enters the body, it bonds with CB1 or CB2 receptors and can improve the efficiency and maintenance of your body’s natural systems

No, CBD doesn’t cause an excessive release of dopamine to create addiction.

It’s impossible to completely remove all THC from CBD oil. There will be trace amounts in all CBD products.

At Hannabis, we use CBD oil that has been distilled to bring the THC levels below 0.2%. It doesn’t end there though; our CBD oil is then distilled again to make sure we have truly brought the levels to an extremely low amount. We’ve got your back

CBD oil is legal within the UK provided it has been derived from an industrial hemp strain that is EU-approved. These strains contain very little to no THC. There are strict restrictions in place with regard to CBD oil’s THC content. For CBD oil to be legal in the UK, it must contain less than 0.2 % THC, and the THC must not be easily separated from it. Our CBD oil is double distilled to ensure that 0.2% to all THC is removed from the cannabinoid.

Unlike the most well-known cannabinoid, tetrahydrocannabidiol (THC), CBD will not make you high. Our products are within the legal limit of 0– 0.2% THC.

Delivery Questions

Yes, please email us on info@hannabis.co.uk with your order number so we can find your tracking code. 

Please note, we use a drop & go system with our local post office so we will not have your tracking number on the same day as dispatch, so please only email if you believe this order is late.

All of parcels are sent using the Royal Mail 1st Class Recorded, unless over 2kg then we use a courier service, DPD.

Please note you will need to be in to sign for your orders with both of these methods.

Please email us on info@hannabis.co.uk & we will let you know if we can change your shipping address or if it is too late & the order has already been sent.

We aim to dispatch orders on the same day when ordered before 2pm, although it is only two of us working on the orders behind the scenes so some might end up going the day after. 

Everything is sent 1st class recorded delivery &  we use the Royal Mail for our delivery service.

If you would like the tracking for your order, please email us with your order number on info@hannabis.co.uk

All of our postage packaging is recyclable or things that we have recycled from what we have recieved in the post. Keeping everything environmentally friendly as possible.

We encourage that you recycle your packaging from us too!

Returns & Refunds
  • Product is defective
  • Product is not as described
  • Product must be in original packaging
  • Product must be unused
  • Product must be unopened

If the product does not meet the criteria above, we hold the rights to not issue the refund. Perishable goods are completely exempt from being returned.

Please email on info@hannabis.co.uk with your order number, why you would like the refund & photgraphic evidence if applicable.

All returns must be completed within 30 days of your purchase.